Hacker psychology: Understanding the 4 emotions of social engineering

Although vendor-written, this contributed piece does not promote a product or service and has been edited and approved by Network World editors.

While technological know-how certainly plays a large role in enabling attackers to hack any given system, corporation or individual, what often is overlooked is that some tricks of the trade, like social engineering, are also psychological games. That means that protecting and defending against these kinds of attacks is, in turn, part mental as well.

It’s important for IT professionals to understand the ways in which social engineers take advantage of human emotion in order to carry out their attacks. Let’s examine the four human emotions and behaviors hackers most commonly exploit as part of a social engineering campaign, the distinct campaign characteristics for each manipulated emotion, and some key considerations for better positioning your employees and your organization against falling prey to these types of attacks in the future.

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